Cancellation Policy
Our Cancellation Policy
We understand that sometimes plans change. To ensure clarity and fairness for both parties, we have established the following cancellation policy for all training sessions:
We understand that sometimes plans change. To ensure clarity and fairness for both parties, we have established the following cancellation policy for all training sessions:
- Cancellations Made 24 Hours Prior to Training: If you need to cancel or reschedule your training session, you may do so without any penalty as long as the cancellation is made at least 24 hours before the scheduled start time of the training.
- Cancellations Made on the Day of Training: If you cancel or reschedule your training on the day it is scheduled to occur, you will incur a cancellation fee equivalent to the full amount that Midland Power Press Training has quoted for the course. This fee is charged in order to cover the costs incurred by our trainers and the resources reserved for your training session.
- Notification: Cancellations must be communicated via email to admin@mppt.co.uk, to ensure proper documentation and acknowledgment.